Contact Trinyza

Need help with an order, product details, or recommendations for the perfect pet home? Our support team is here to help you Monday–Friday, 9AM–5PM EST.

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Fill out the form below and our team will respond as soon as possible during business hours.

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    Quick Help (FAQs)

    How long does shipping take?

    Most orders ship within 3–7 business days. Delivery times vary depending on your location within the USA.

    Can I return an item?

    Yes — we offer 30-day returns. Please visit our Return & Refund Policy page for full instructions.

    Do you help recommend the right pet house?

    Absolutely! Contact us and tell us your pet type, size, and preference — we’ll recommend the best option.

    What if my product arrives damaged?

    Please contact our support team immediately with photos, and we’ll resolve it quickly.

    Need a Product Recommendation?

    Tell us your pet type + size and we’ll help you choose the perfect modern pet home.

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